Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
What surgical procedures are provided at our hospital?
• Spay/neuter • Growth removal or tumour biopsy • Laceration repair • Urinary bladder surgery and stone removal • Abdominal exploratory • Oral /dental surgeries • Cesarean surgery • Orthopedic surgeries • Emergency surgeries
Referral to a surgical specialist may be offered as well.
Does my dog need to fast before surgery day?
Yes, the night before surgery, your pet must fast at least 12 hours before admission for surgery or as indicated by your veterinarian. For your pet’s safety and well-being, this step is very important. We ask all family members to make an extra effort to ensure food is not available to your pet. Your pet may have access to drinking water up until 2 hours before admission to hospital.
What types of surgical services do you provide for dogs?
All pets undergoing surgery will have their blood pressure, heart rate, respiratory rate, and blood oxygen levels monitored by a certified veterinary technologist to keep them safe during the entire surgery. Also, we will record the most up-to-date contact information when you drop off your pet and will keep you informed about their condition and progress. We will use various pain management techniques to aid in your pet’s recovery. A veterinary technologist will provide you with instructions on how to manage your pet’s post-operative care at home.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 11, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm - Saturday: 9:00 am - 5:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Catrysse Veterinary Services